Job summary

Birmingham, United Kingdom, Europe
Job type:
Full time

Office Manager

 Location: Central Birmingham 

Salary: £28,000

Our client are looking for a vibrant, confident Office Manager to support their Birmingham Office.


  • Managing the day-to-day running of the office and control management of diaries for our operations team.
  • You and your team will be first point of contact for all customer queries and field service calls that come in by email and phone
  • The Office Manager will be accountable for the team to manage all bookings and viewings.
  • Lead the team for ensuring our level of customer service is always awesome!
  • Manage, coach and motivate the team through our values management process with regular 1:1s to deliver SLA’s & KPI’s.
  • Develop exceptional working relationships with customers to encourage repeat business and recommendations.
  • Managing and developing teams using your knowledge and experience to ensure they fulfil their potential and enable them to meet and exceed SLAs and KPIs.
  • Support with the increase of revenue and profitability through the achievement of business, team and individual targets.
  • Attention to detail and with strong communication skills both verbal and written.
  • Managed the Health and Safety processes and procedures of the site, our people and customers.

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Due to the volume of applications if you do not hear within 14 days please be aware that your application was unsuccessful.

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