Job summary

Nottingham, United Kingdom, Europe
Job type:
Full time

Claim Handler

 Location: Nottingham

Hours: Shift pattern between 8:00am - 6:00pm Mon - Fri

Salary: Up to £17,000 plus 10\% annual company performance bonus (£18,800)

Essential: Previous experience within Motor Insurance

Our client based in Nottingham is looking for additional Motor Claims Advisors to join their growing team. You will assist clients from first notification of loss through to settlement of their claim.


· Take first notification of loss (FNOL) reports direct from clients

· Accurately log all aspects of claim information into the in-house system

· Identify and implement the most effective and convenient claim route for the client

· Deal with all aspects of uninsured loss recovery (ULR) on behalf of the client

· Ability to work under pressure to remain within service level agreements

· Provide the highest level of service whilst promoting the core values of the company

· Liaising with other departments within the business to ensure the claim is dealt with swiftly

· Adhering to regulatory policies and guidelines at all times

Skills and Experience:

· Experience within the Insurance industry would be a distinct advantage

· Working knowledge of processing claims

· Highest levels of customer service

· Great communication skills by telephone and in written correspondence

· Empathy when dealing with customers who are upset following a car accident

By applying for this vacancy, you agree to our privacy statement on You consent to be contacted with the details you provide and for your personal information being processed and used for the sole purpose of recruitment.

Due to the volume of applications if you do not hear within 14 days please be aware that your application was unsuccessful.

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