Job summary

Birmingham, United Kingdom, Europe
Job type:
Full time

IT Support

 Location: Birmingham

Salary: £21,000

Our leading Property client are currently looking for an Technical Advisor/ IT Supprt to support the Head Office in Birmingham.


  • Provide first line support to our people ensuring great customer service.
  • Diagnose and resolve technical issues keeping customers up to date at all times
  • Report and track faults through our Helpdesk system
  • Escalating IT issues to line manager and working with the 2nd line where necessary
  • Undertaking small to medium-sized IT projects as instructed by line manager
  • Setting up and configuring new laptops and desktops including installing authorised software
  • Reporting faults and maintaining logs on desktops and laptops
  • Completing internal user hardware moves
  • Patching of network and phones
  • Ensuring all logs for equipment and users are maintained including licensing¬†

By applying for this vacancy, you agree to our privacy statement on You consent to be contacted with the details you provide and for your personal information being processed and used for the sole purpose of recruitment.

Due to the volume of applications if you do not hear within 14 days please be aware that your application was unsuccessful.

Wheatcroft Sims acts as an Employment Business

Developed by Figo Mago at